Joomla Plugin Purchase Error

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martyp

I purchase Reportico 4.6 for Joomla! and paid with PayPal on June 26th 2020.

After pressing the Purchase button, it transferred back to a reportico.org website and just kept refreshing more than 15 minutes. I think the process is broken. My payment did go through and my credit card was charged.

Can you send me a link to download the product I purchased?

Please contact me if you have questions or need the PayPal transaction number. I sent an earlier email with this same information to info@reportico.org on June 26th but have had no response. I will wait until July 1st 2020 to hear from you, otherwise I will dispute and cancel the purchase.

Thanks,
Marty

peterdeed

Apologies for this, I missed the email ... I have sent you a link to the download

CAS

I've had the same problem. I sent a message via Paypal but never got any reply.

peterdeed

Hi there

Apologies, did I not send you the link to the zip file ..

http://www.reportico.org/downloads/reportico-4.6_joomla_7.2.zip

CAS

I am having a lot of problems. First I am wondering if I even have the latest version of Reportico? The XML file sats version 4.3 and the date is March 2015.

When I install it and then try to run it following the user manual, i get different options on the screen that asks for Host name etc.

Finally when i try to run the tutorials, I get the following error:
Error: Error in Connection to pdo_mysql database :Connection attempt failed: SQLSTATE[HY000] [2002] No such file or directory

I am obviously going wrong somewhere and I would be very grateful if you could help?!

peterdeed

Hi there you probably do have the right version .. but are you able to post here screenshot of the tutorials setup .. and could you try creating a project ( using Joomla database option ) and press "Go" just to see if that works.

If we cant get it going, ill happily reimburse you .

Im going to try the whole process out this weekend to check its ok

peterdeed

Hi CAS

Ive tested the process and ive found some issues with version 7.4 of PHP which ive fixed in a new zip file..
You can get this here:-
http://reportico.org/downloads/reportico-4.6_joomla_7.4.zip

It would be worth updating to this for when you get past your current error

However I dont think this will solve your database conection issue .. the tutorials are trying to use your joomla credentials to connect the database and it sounds like its not working when reportico tries using them.

As suggested above could you try the Create Project option .. here you can choose either to use the Joomla credentials or choose PDO mysql driver and then enter them yourself.. this might help us debug this

Peter